We created Nightmare Threads to give horror fans a place to shop and explore the genre not to give them a hard time about returning items. any item qualifies for a return as long as 1) it has not been washed or worn down and 2) you start the return proccess with 14 days of recieving your item. If we recieve an item that shows signs of wear and tear we will not be able to issue yo a refund. The reasoning behind this is simple. We put returned items back up for sale at discounted rates. If it is visibly worn down that makes us look bad to our new customers! Click the return link found under the next tab to start your return for your qualifying item.